Do you take my dental insurance?
We accept all major dental insurances. View list of accepted insurance.
Unfortunately at this time we do not accept Medicaid.
Does the staff review the cost of a procedure before treatment is done?
Your treatment will be explained thoroughly and all costs will be reviewed and approved prior to beginning any treatment.
What can I expect during my first exam?
The doctor will review your medical and dental history with you, and ask if you have any current concerns or issues currently. After reviewing your X-rays, the doctor will then do a thorough exam checking your teeth, gums, TMJ (jaw joints), and screening for oral cancer. He will then go over areas of concern and discuss treatment options.
How can I expect to pay?
We accept major credit cards (VISA, Mastercard, Amex, and Discover). We also offer CareCredit and SpringStone healthcare financing plans. If you have insurance, as a courtesy we will bill your insurance for payment, all estimated co-pays are due at the time services are rendered.
How are instruments sterilized? How do you avoid cross contamination?
Dental instruments are reusable and with that said require proper sterilization so there are no cross contamination issues. All of our instruments go through a vigorous sterilization process. They are placed in an ultrasonic cleaner that has a special solution to remove any buildup or materials on the instruments, they stay in here for 15 minutes or more. They are then removed, scrubbed, and rinsed off to be packaged up. After instruments are packaged they are then placed in a sterilization machine called an autoclave, which sanitizes instruments using extremely high temperature steam for 20 minutes. They then go through a cooling process of 30 minutes before being removed and placed back into circulation. Our autoclave efficacy is monitored monthly by an outside testing service to ensure proper sterilization.
Is there anything I should ask or tell my doctor?
It is very important to see your physician on a regular basis to review your overall health. You mouth is an entry into your body and it’s important that you keep it clean. Your oral health has been linked to many health conditions or diseases. If you are a person that snores, you should ask your physician about sleep apnea and if it affects you, sleep apnea is a life threatening condition. Our office offers a sleep apnea device as an alternative to C-Pap machines for those that find it uncomfortable or claustrophobic.
How do the dentists/hygienists/staff keep up with advancements in the field?
Our dentists, hygienist and staff continually stay up to date with advancements in dentistry by attended continuing education courses, attending lunch & learns with local specialists, and reading renowned dental articles and magazines.
What steps do you take to ensure a positive dental experience?
In order to ensure a positive dental experience, we make sure you are educated on what you are entrusting us to do and frequently monitor your comfort during the entire visit.
How much radiation from dental X-rays?
Getting routine dental X-rays is important in detecting early tooth decay and other dental pathologies. With our office’s advanced digital radiology system the radiation exposure time is less than a second, which is less than you would get from making one phone call on your cell phone.
How do you maintain my privacy?
Our office is HIPAA compliant. We have gone great lengths to make sure your information is secure. We have become a paperless/chartless office so patient information is not lost or laying around for others to see. We have implemented a separate Free WIFI signal for patient use so there are no issues with our office network being compromised.
What is your process for new patients?
When you call to schedule your first appointment our administrative staff will interview you to pair you with the dentist that best suits your needs and wants. At you appointment our hygienist may do a thorough cleaning and evaluation of your gum tissue. Dr. Goldstein or Dr. Jaffe will then do a comprehensive exam and review of the patient’s health, and find ways to improve oral health in conjunction with overall health.
What are the credentials of your dentists, hygienist, and staff?
All of our staff is highly trained and experienced in dentistry. We require all of our staff, not only clinical staff but administrative staff, to be certified in First Aid, CPR, and AED every 2 years. Michigan Law requires dentists to have 60 hours of CEs in a 3 year period, Dr. Goldstein and Dr. Jaffe far exceed that with over 200 hours. Dr. Goldstein attends quarterly orthodontic study groups to stay up to date on the latest orthodontic technology. Dr. Jaffe attends quarterly endodontic study groups to stay up to date with the latest techniques to make root canals and better experience for the patient with an amazing end result. Michigan Law also requires hygienist to complete 34 CEs in a 3 year period, which all of our hygienist far exceed that requirement as well.
What makes GDG different? Why should I choose Goldstein Dental Group for my dental care?
At Goldstein Dental Group our dentists and staff our highly trained to offer you a preventive approach to your dental care. Our goal is to detect problems or issues in its early stages and treatment them so that way when you are on vacation, out on the boat, or even in the middle of an important meeting you aren’t thinking about your teeth. You deserve to enjoy life and the last thing anyone wants is to worry about going to the dentist. When you come to our office it’s not your normal dental appointment, we treat you like family. We want to know about you… your family, hobbies, what you did last weekend, we really care not just about your teeth but about you as a person too!
Do you offer orthodontic services?
Dr. Brett Bullard leads the orthodontic until at Goldstein Dental Group. Born and raised in Grand Blanc, MI, Dr. Bullard earned his Doctorate of Dental Surgery and completed his Orthodontic residency at the University of Detroit Mercy School of Dentistry. He is an active member of the American Association of Orthodontists, American Dental Association, Michigan Dental Association, and Michigan Association of Orthodontists.
How long have your hygienist and staff been with the practice?
Our philosophy of “happy employees = happy patients” is working as much of our staff and hygienists have been with us for many years. We believe that there is a direct correlation between employee longevity and patient satisfaction, so we do everything in our power to make our staff and hygienists happy.
Significance of your tag line “Care that makes you smile”?
Our office as a whole will take care of you from the time you walk in the door. You become a part of our dental family and will be treated as such. We understand that every patient has different dental needs and we will go the extra mile to make sure you are healthy and happy!
Is it going to hurt and how long will it take?
Nothing we do should hurt or be uncomfortable; you are in control of your appointment. Our dentists have the greatest technique when it comes to local anesthesia (aka numbing/freezing). As a new patient, your first appointment may take up to 90 minutes depending in your dental needs and wants. Your regular hygiene check-up appointments are scheduled for an hour. Dental procedures vary in time depending on the procedure. If you need to be out by a certain time kindly let us know so we may accommodate you.
Do you offer payment plans?
We offer 12 month no interest payment plans.
Are you accepting new patients?
Yes, we are always accepting new patients. When you call our office we will match you with one of our dentists based on your needs and wants.